![]() ![]() If you are having problems with sending encrypted email please see Solving Outlook Encryption Problems. Please see the instructions for recovering and installing encryption certificates for more information. You can obtain these items from the HHSIdentity PIV Portal. If you are unable to read old encrypted email, you need to obtain copies of your prior email encryption digital certificates and associated private keys. Configure Microsoft Outlook to use Smart Card Certificates (includes using Outlook to publish your certificates to the GAL).However, you may still need to publish your certificate to the GAL. Windows computers will automatically configure Outlook to use your new digital certificates when you insert your smart card into the reader. Secure email setup with the NIH Email Web Access (EWA) service.Setting Up E-mail Applications to Use Your Digital Certificates Email Web Access (EWA) Configuring Adobe Acrobat/Reader to Digitally Sign Adobe Documents. ![]() Setting Up E-mail Applications to Use Your Digital Certificates.Publishing your certificates to the NIH Global Address List (GAL) simplifies the exchange of encrypted e-mail within NIH. Before you can receive encrypted e-mail or send digitally signed e-mail, you must first configure Outlook or other e-mail application to use your smart card's digital certificates. ![]()
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